Privacy Policy

1. Overview

ProvenLabs (“we”, “us”, “our”) operates the ProvenATS platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect information you provide directly to us:

• Account information: name, email address, company name when you register or join the waitlist.
• Contact information: when you submit a contact form or request a demo.
• Candidate data: LinkedIn URLs and derived psychographic profiles that you choose to analyze.
• Usage data: log data, device information, and cookies as described below.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process transactions and send related information.
• Send technical notices, updates, security alerts, and support messages.
• Respond to your comments, questions, and requests.
• Communicate about products, services, offers, and events (with your consent where required).

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context:

• Contract: processing is necessary to fulfill our contract with you.
• Consent: you have given clear consent for us to process your personal data for a specific purpose (e.g., marketing emails).
• Legitimate interests: processing is necessary for our legitimate interests, provided those interests are not overridden by your rights.
• Legal obligation: processing is necessary to comply with the law.

5. Your Data Rights (GDPR)

If you are in the EEA, you have the following rights:

• Access: request a copy of your personal data.
• Rectification: request correction of inaccurate data.
• Erasure: request deletion of your personal data (“right to be forgotten”).
• Restriction: request limitation of processing.
• Portability: request transfer of your data to another controller.
• Objection: object to processing based on legitimate interests or direct marketing.
• Withdraw consent: withdraw consent at any time where we rely on consent.

To exercise these rights, contact us at will@provenlabs.ai. We will respond within 30 days.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements. Waitlist emails are retained until you request deletion or unsubscribe.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including AES-256 encryption for sensitive fields, row-level security in our database, and secure transmission protocols. However, no method of transmission over the Internet is 100% secure.

8. Third-Party Services

We use third-party services for hosting (Vercel), database (Supabase), and analytics. These providers have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

9. Cookies

We use essential cookies to maintain your session and preference settings. We do not use tracking or advertising cookies.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at will@provenlabs.ai.